Laguna Beach, CA, Casa Laguna Inn

Dear Francois and staff,

Great customer service is more than meeting expectations; it is a relentless effort to exceed expectations at every level. You have done that during our stay this past February.

My family and I found the Casa Laguna to be a very relaxing oasis in an increasingly complex and busy schedule of daily activity. Our only regret is that we had to devote some time during our stay to visiting friends and relatives and never had an opportunity just to relax and "veg out" for an entire day or two. We will reserve some time for that during our next visit.

We only had limited exposure to some of the staff but every encounter was pleasant. Warren was quite helpful with our late check-in and your kitchen personnel provided a pleasant start for us each morning. Your resident ambassador Yellow Lab (Emory) was truly a delight to be with. I miss him already :-)

Thanks for taking care of us with some extra special touches that give the Casa Laguna a high standing on our list of favorite places.

We hope to have the pleasure of meeting you upon our return.

Sincerely,
Joe, Diane, and Eric


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We really enjoyed our stay at Casa Laguna! The attention to detail is incredible. Every time I thought "it would be nice if", the item was there. I was in the Jacuzzi and I thought, "candles would be nice"...there they were...right on the wall! The CD playing in the room on arrival is a very nice touch as well as the fruit, bottled water, soaps, etc. I would (and have already) given your website to several people.

Casa Laguna made the "top two" list of highlights during my 10 days in California! Thank you so much!

Tom K.


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Simply, the very best!

Scott and Shelly O



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Casa Laguna was everything I hoped for and more. I am from the east coast and visited Laguna Beach for the first time in January. I came upon Casa Laguna's website and after much research and speaking with someone at the Inn, I decided to take a chance, sight unseen (except for the online pictures, which can always be "faked"). My stay was fabulous, from start to finish...the rooms, the grounds, the view, the service...everything. I was truly sad when it was time to leave and can't wait to visit again. Crystal Cove room, here I come!

Kim O



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We wanted to tell you how much we loved staying at Casa Laguna earlier this month. We
have done B&Bs in Germany, France, Austria, Ireland, Canada and Mexico and prefer them over hotels/motels. Your B&B will be remembered as one of our favorite places to stay. We loved the entire staff at Casa Laguna. Damien and Warren were exceptionally helpful. Being pet lovers it was fun having Emory around; he even napped at our feet while we were reading beside the pool one day. Our daughter and her family live in Mission Viejo and most of our trip was spent at their home but we are so happy to have given Casa Laguna a trial
visit. We'll be back for sure. Your website was instrumental in our selection. A special thanks to Casa Laguna for making our 2004 trip so memorable,

Pat & Chuck G.



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Casa Laguna is one of the most pleasant experiences that I had in California. It was a balm for the soul. I had been up in Sonoma visiting a terminally ill friend and was thinking of having a few days to myself before moving on to see other friends inland. I am so happy that I made that choice! When I arrived, tired and hungry, there was a petit plat filled with crackers and splendid cheeses waiting for me. A glass of red wine and a brief tour around the sumptuous gardens, pool, courtyards, etc., told me that I had made the right choice in accommodations. Casa Laguna is almost too beautiful and romantic. I felt almost guilty in my pleasure at being there considering that I was traveling solo. But I would do it again and if I come back to Laguna Beach, Casa Laguna will be where I will want to stay. Thank you for making me feel so comfortable, giving me a splendid Ocean view...allowing me to refresh my soul and relax my mind amid a bounty of beauty.

Maureen


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We were there in April for our anniversary and had the best time. I was leery not seeing the facility before signing up on the internet but was so glad that I did. It was perfect! The staff was welcoming and helpful with anything we needed. The grounds are breathtaking and were in full bloom while we were there. It was the perfect anniversary getaway. We cannot wait to return!! This is the only place to stay in Laguna. Thanks for everything.

Gloria & Tina


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I was there in February for one evening, and I haven't been able to stop thinking about it since. I can't wait to find time in my hectic schedule to come back there. I had the most amazing time, and it was more than perfect for my anniversary, and our celebration of Valentine's Day. It is such a lovely place and I cherish my time there. It is so relaxing, and so peaceful. I love it. I will be back, and hopefully soon!

Kendall